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TZOFFSETFROM:-0500
TZOFFSETTO:-0400
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DTSTART:19700308T020000
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DTSTART:19701101T020000
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BEGIN:VEVENT
DTSTAMP:20210407T133800Z
DTSTART;TZID=America/New_York:20210505T140000
DTEND;TZID=America/New_York:20210505T150000
SUMMARY:Build Client Loyalty to Build Better Business
UID:20210407T133800Z-89973998139@fe80:0:0:0:406:bcff:fe53:2244ens5
TZID:America/New_York
DESCRIPTION:Join from a PC\, Mac\, iPad\, iPhone or Android device:\n    
 Please click this URL to join. https://us02web.zoom.us/j/89973998139?pwd
 =clNjZytoKzVWdSs4RHNmT09yYS9HUT09\n    Passcode: 007007\n	Description: I
 t has never been more important than now to provide an exceptional clien
 t experience and ensure client satisfaction. We know from Frederick F. R
 eichheld\, a former Bain & Co. consultant and creator of the Net Promote
 r Score®\, that the most satisfied clients become the most loyal\, direc
 tly contributing to new referrals\, revenue stability and higher profita
 bility.\nIn this one-hour webinar\, we’ll hear from veteran law firm con
 sultant Susan Saltonstall Duncan\, author of newly released Building End
 uring Client Loyalty: A Guide for Lawyers and Their Firms. She will prov
 ide top tips and takeaways from her new Special Report focusing on being
  a trusted advisor\, adding and enabling value\, managing key client tea
 ms\, planning for partner and client succession\, and developing a clien
 t-centric mindset through feedback and continuous improvement.  \nTrial 
 Network members will receive a special 20% discount on the publication w
 hich is available in both hard copy and eBook format. Simply enter the c
 ode “trialnetwork” on checkout to obtain your discount. Go to  https://w
 ww.globelawandbusiness.com/special-reports/building-enduring-client-loya
 lty-a-guide-for-lawyers-and-their-firms for further details and to order
 .  (Larger discounts are available for firms that want to order in large
 r volume: contact sian@globelawandbusiness.com for further details).\n\n
 Or One tap mobile:\n    +13017158592\,\,89973998139#\,\,\,\,*007007# US 
 (Washington DC)\n    +13126266799\,\,89973998139#\,\,\,\,*007007# US (Ch
 icago)\n\nOr join by phone:\n    Dial(for higher quality\, dial a number
  based on your current location):\n        US: +1 301 715 8592  or +1 31
 2 626 6799  or +1 646 558 8656  or +1 253 215 8782  or +1 346 248 7799  
 or +1 669 900 9128 \n    Webinar ID: 899 7399 8139\n    Passcode: 007007
 \n    International numbers available: https://us02web.zoom.us/u/kf1rXlG
 Wr\n\n
LOCATION:https://us02web.zoom.us/j/89973998139?pwd=clNjZytoKzVWdSs4RHNmT0
 9yYS9HUT09
BEGIN:VALARM
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